FAQ's

FAQs — Truly Thoughtful Garage

1. What products do you sell?

We specialize in practical automotive tools, truck accessories, and small gadgets designed to make life in the garage and on the road easier. Our products are carefully selected for quality, usefulness, and durability.

2. Do you ship internationally?

No, we currently ship only within the United States.

3. How long will my order take to arrive?

Most orders arrive within 3–7 business days after processing. Delivery times may vary depending on your location, product availability, and carrier conditions.

4. How can I track my order?

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear.

5. Can I return or exchange my order?

All sales are final. We do not accept returns, exchanges, or offer refunds. Please review your order carefully before completing your purchase.

6. What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours of delivery and include clear photos of the product and packaging. We will review the issue and provide assistance where possible.

7. Can I change my shipping address after placing an order?

Please double-check your shipping address at checkout. We cannot guarantee changes after an order has been placed.

8. How can I contact Truly Thoughtful Garage?

📧 Email: trulythoughtful@yahoo.com

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)

9. Are your products suitable for other occasions?

Yes! Our tools and accessories are perfect for personal use, gifts for truck enthusiasts, garage projects, or adding convenience and style to your vehicle setup.